[Mar-2024] Salesforce Salesforce-Associate Exam Practice Test Questions - Dumps4PDF
Updated Certification Exam Salesforce-Associate Dumps - Practice Test Questions
Salesforce-Associate exam is designed to test the skills and knowledge of individuals seeking to become certified Salesforce Certified Associates. Salesforce Certified Associate certification program is a great way for professionals to demonstrate their proficiency in using Salesforce, one of the most popular customer relationship management (CRM) software platforms in the world. Salesforce-Associate exam covers a wide range of topics, including Salesforce basics, data management, security, and automation.
NEW QUESTION # 19
Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?
- A. A programmatic approach, as it is more customizable.
- B. A declarative approach, as it allows for quicker and simpler problem resolution
- C. A programmatic approach, unless there is a lack of resources
Answer: B
NEW QUESTION # 20
A Salesforce associate tries to create a new user in a sandbox using Astrogetdoudy.org as the username and it fails.
What is the problem with creating the Astro3getcloudy.org' username?
- A. Salesforce usernames must be formatted like an email address with.com at the end.
- B. Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.
- C. Salesforce usernames must include the user s full name and be formatted like an email address.
Answer: B
Explanation:
Explanation
The problem with creating the Astrogetdoudy.org username is that Salesforce usernames must be unique across all Salesforce orgs and that one is already in use. Salesforce usernames are global identifiers that allow users to log in to any Salesforce org or instance. Therefore, usernames cannot be duplicated or reused by different users
NEW QUESTION # 21
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.
What should the associate do to identify these contacts?
- A. Look at the last related activity date.
- B. Look at the Active field.
- C. Look at the contact's Last Modified Date.
Answer: A
NEW QUESTION # 22
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:
Communicating available products and services to its prospective customers Improving its sales pipeline forecast and management quarterly revenue goals Offering support to customers through its website, consider for implementation?
- A. Commerce, Service, and Marketing
- B. Service, Experience, and Marketing
- C. Sales, Service, and Marketing
Answer: C
Explanation:
Explanation
The Salesforce products that best suit GCC's needs are Sales Cloud, Service Cloud, and Marketing Cloud. Sales Cloud helps GCC communicate its products and services to its prospective customers, improve its sales pipeline forecast and management, and achieve its quarterly revenue goals6. Service Cloud helps GCC offer support to customers through its website, phone, email, chat, and social media channels7. Marketing Cloud helps GCC create personalized customer journeys across email, mobile, social, web, and more
NEW QUESTION # 23
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Use the downward arrow next to each item name, then select Move to move the item left or right.
- B. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- C. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
Answer: C
NEW QUESTION # 24
The salesforce account executive for Get Cloudy Consulting's (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in salesforce from Connected Mail.
What is the role of each of these companies?
- A. Get Cloudy Consulting - Customer
Connected Mail -independent Software Vendor (ISV)
United Clouds - Partner - B. Get Cloudy Consulting -Customer
Connected Mail - Product
United Clouds -partner Independent Software Vendor (ISV) - C. Get Cloudy Consulting - Customer
Connected Mail - Consultant -
United Clouds -Partner
Answer: A
NEW QUESTION # 25
A Salesforce associate is asked to share records about a carpool program with users.
Which type of group should the associate create?
- A. Private Group(s)
- B. A Queue
- C. Public Group(s)
Answer: C
NEW QUESTION # 26
A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record.
What should they do to add the missing key columns?
- A. Edit list filters
- B. Edit sharing settings
- C. Select Fields to Display
Answer: C
NEW QUESTION # 27
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'
- A. Set the default value of the Lead Source field to Trade Show'.
- B. Create a validation rule requiring the Lead Source field to equal Trade Show'.
- C. Make an assignment rule named Trade Show' to only assign leads to sales reps.
Answer: B
NEW QUESTION # 28
A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?
- A. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
- B. PDF (,pdf) or Excel (,xlsx or ,xls)
- C. Word (,doc or .docx) or comma-separated values(.csv)
Answer: A
NEW QUESTION # 29
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. Sales Cloud
- B. Marketing Cloud
- C. CRM Analytics
Answer: A
Explanation:
Explanation
The Sales Cloud is the solution that GCC should consider to migrate their forecasting and revenue data to Salesforce. The Sales Cloud is a set of products and solutions designed specifically for sales teams, such as account and contact management, opportunity management, lead management, forecasting, and analytics. The Sales Cloud allows the user to track and manage the entire sales cycle, from lead generation to deal closure, and measure the performance and revenue of the sales team. The Marketing Cloud is a set of products and solutions designed specifically for marketing teams, such as email marketing, social media marketing, web marketing, and mobile marketing. The Marketing Cloud allows the user to create and manage personalized marketing campaigns across multiple channels, and segment, target, and measure the impact of the marketing campaigns. The CRM Analytics is a set of products and solutions that provide business intelligence and data visualization tools, such as Einstein Analytics and Tableau. The CRM Analytics allows the user to explore and analyze data from Salesforce and other sources, and create interactive dashboards and reports to gain insights and make data-driven decisions.
NEW QUESTION # 30
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting.
How should the associate locate all the reports in a single location from the Report object?
- A. Click on All Reports and use the search bar
- B. Click on All Folders and use the search bar
- C. Use the Global search bar
Answer: A
NEW QUESTION # 31
A college wants to incorporate Salesforce into its admissions program using Program Enrollment and Course Connections.
Which Salesforce cloud provides these features as standard offerings?
- A. Education Cloud
- B. Marketing Cloud
- C. Experience Cloud
Answer: C
NEW QUESTION # 32
Get Cloudy Consulting (GCC) wants to build one dashboard for Leads and Opportunities. GCC want the data to be displayed based on the logged-in user's security setting.
Which type of dashboard should this be?
- A. Standard
- B. Static
- C. Dynamic
Answer: B
NEW QUESTION # 33
A Salesforce associate is creating new user accounts for a new project management team.
What will be the role of each new team member?
- A. End User
- B. Developer
- C. Builder
Answer: B
NEW QUESTION # 34
Where can a org's service status and performance degradation information be found?
- A. Salesforce
- B. AppExchange portal
- C. Salesforce help
Answer: A
Explanation:
Explanation
The Salesforce Trust site is where an org's service status and performance degradation information can be found. The Salesforce Trust site is a resource that provides transparency and real-time information about the availability, performance, security, privacy, and compliance of the Salesforce platform. The Salesforce Trust site allows the user to check the current and historical status of their org's instance, as well as subscribe to notifications and alerts about any maintenance or incidents. The AppExchange portal is a resource that provides access to thousands of apps and components that extend the functionality and features of the Salesforce platform. The AppExchange portal does not provide information about the service status and performance of the Salesforce platform. Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features. Salesforce Help does not provide information about the service status and performance of the Salesforce platform.
NEW QUESTION # 35
A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?
- A. Any related cases
- B. Any related leads
- C. Any related opportunities
Answer: C
NEW QUESTION # 36
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting.
How should the associate locate all the reports in a single location from the Report object?
- A. Click on All Reports and use the search bar
- B. Click on All Folders and use the search bar
- C. Use the Global search bar
Answer: B
Explanation:
Explanation
The way that the associate can locate all the reports in a single location from the Report object is to click on All Folders and use the search bar. All Folders is a menu that shows all the report and dashboard folders that the associate has access to. The associate can search for the current month's folder by entering its name or keyword in the search bar and then select it to view all the reports in that folder. Using the Global search bar or clicking on All Reports and using the search bar are not as efficient and accurate as using the All Folders menu, because they will return results from all the reports and folders, not just the current month's folder.
NEW QUESTION # 37
Get Cloudy Consulting'^'s dashboard shows all of the company's key performance indicators (KPls) in one view. The company's Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls for each of the regions.
How should the associate add this functionality?
- A. Use an analytics package from the AppExchange.
- B. Add a Region filter to the dashboard.
- C. Create new dashboards for each region.
Answer: B
Explanation:
Explanation
The associate should add a Region filter to the dashboard to show all the same KPIs for each of the regions. A dashboard filter allows users to change the data displayed on a dashboard without changing the underlying reports. Users can apply one or more filters to a dashboard and select the values they want to see. For example, a Region filter can show the KPIs for different regions, such as North America, Europe, Asia, etc.
NEW QUESTION # 38
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Salesforce-Associate Certification Exam is a valuable credential that can help professionals enhance their career prospects in the Salesforce ecosystem. Salesforce Certified Associate certification program is recognized by leading companies worldwide and can help individuals stand out in a competitive job market. Individuals who successfully pass the Salesforce-Associate Certification Exam can demonstrate their competence in Salesforce technology and can open up new career opportunities in the field.
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