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NEW QUESTION 16
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?
- A. Resources are shared but tenants cannot claim each others resources.
- B. Resources are limited to each tenant.
- C. Resources are shared and tenants can claim each other's resources.
Answer: C
NEW QUESTION 17
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
- A. Go to Setup -> Company Information -> Default Time Zone
- B. Submit a case with Salesforce support
- C. Go to Settings -> Personal Information -> My Work Information
Answer: A
NEW QUESTION 18
The salesforce account executive for Get Cloudy Consulting's (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in salesforce from Connected Mail.
What is the role of each of these companies?
- A. Get Cloudy Consulting -Customer
Connected Mail - Product
United Clouds -partner Independent Software Vendor (ISV) - B. Get Cloudy Consulting - Customer
Connected Mail - Consultant -
United Clouds -Partner - C. Get Cloudy Consulting - Customer
Connected Mail -independent Software Vendor (ISV)
United Clouds - Partner
Answer: C
NEW QUESTION 19
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
- A. Create an Opportunity Summary report.
- B. Create an Opportunities Kanban View.
- C. Create an Opportunity List View.
Answer: B
NEW QUESTION 20
Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.
Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC' end users go to change to the Sales Console.
- A. Search bar (Label b)
- B. A dropdown in the navigation bar (Label C)
- C. App Launcher icon (Label A)
Answer: C
NEW QUESTION 21
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.
Which environment should be used?
- A. Developer sandbox
- B. Scratch org
- C. Developer org
Answer: C
NEW QUESTION 22
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- B. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
- C. Use the downward arrow next to each item name, then select Move to move the item left or right.
Answer: B
NEW QUESTION 23
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. CRM Analytics
- B. Marketing Cloud
- C. Sales Cloud
Answer: C
NEW QUESTION 24
An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements?
- A. Experience
- B. Nonprofit
- C. Analytics
Answer: B
NEW QUESTION 25
Get Cloudy Consulting is rolling out Salesforce to its organization. New users may have different access requirements base on department.
What should be recommended to allow new users the correct access based on their department's requirements?
- A. Permission sets
- B. Role Hierarchy
- C. Individual profiles
Answer: B
NEW QUESTION 26
Get Cloudy Consulting trains its new employee in a partial sandbox named New Employee;. An employee competes the training in the sandbox and is ready to sign in to the production org. However, an error message pops ip indicating an invalid username or password. The employee is using their sandbox username and password to sign in to production.
What is needed to solve this error?
- A. Creating a different password for the production org
- B. Removing .NewEmployee appendix from the sandbox username
- C. Creating a new username for the production org
Answer: B
NEW QUESTION 27
A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?
- A. Quote
- B. Stage
- C. Account
Answer: C
NEW QUESTION 28
What is the maximum number of rows will display?
- A. 3,000
- B. 2,000
- C. 5, 000
Answer: B
NEW QUESTION 29
Where can a org's service status and performance degradation information be found?
- A. AppExchange portal
- B. Salesforce help
- C. Salesforce
Answer: C
NEW QUESTION 30
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.
- A. Group by opportunity stage> Filter by product family > Sum the total number sold
- B. Croup by active products > Filter to show opportunities this year > Sum the quantity
- C. Group by product family > Filter to show only Closed Won opportunities > Sum the total number sold
Answer: C
NEW QUESTION 31
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show'.
What should help the sales reps when they create these lead records?
- A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
- B. Change the default value of the Lead Source field from 'Web' to Trade Show'.
- C. Format a validation rule requiring the Lead Source field to equal Trade Show'.
Answer: B
NEW QUESTION 32
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- B. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
- C. Use the downward arrow next to each item name, then select Move to move the item left or right.
Answer: B
NEW QUESTION 33
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:
Communicating available products and service tio its prospective customers Improving its sales pipeline forecast and management quarterly revenue goals Offering support to customers through its website, consider for implementation?
- A. Commerce, Service, and Marketing
- B. Service, Experience, and Marketing
- C. Sales, Service, and Marketing
Answer: C
NEW QUESTION 34
A Salesforce associate is asked to share records about a carpool program with users.
Which type of group should the associate create?
- A. A Queue
- B. Private Group(s)
- C. Public Group(s)
Answer: C
NEW QUESTION 35
A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record.
What should they do to add the missing key columns?
- A. Edit list filters
- B. Edit sharing settings
- C. Select Fields to Display
Answer: C
NEW QUESTION 36
Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).
What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?
- A. Select New on the child accounts related list.
- B. Add Get Cloudy Consulting to the Parent Account field
- C. View account hierarchy and select Add Child Account.
Answer: C
NEW QUESTION 37
Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:
* Adding tabs
* Hiding components
* Making fields conditionally visible
Where should GCC's Salesforce associate go to draft these changes for review?
- A. Page Layouts
- B. Lightning App Builder
- C. Record Types
Answer: B
NEW QUESTION 38
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting.
How should the associate locate all the reports in a single location from the Report object?
- A. Use the Global search bar
- B. Click on All Reports and use the search bar
- C. Click on All Folders and use the search bar
Answer: B
NEW QUESTION 39
Get Cloud Consulting (GCC) currently uses separate platform for marketing sals, commerce, service, and information technology. As GCC continues to grow, it decides to move all departments onto Salesforce.
What would provide GCC the most benefit by mobing to the Salesforce Platform?
- A. Salesforce provides a complete view of a company's customers on one unified platform.
- B. Salesforce saves companies money by eliminating the need to purchase licenses for multiple systems.
- C. Salesforce increases security by only requiring employees to remember one password.
Answer: A
NEW QUESTION 40
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