Pass Your Sales Engineers 700-695 Exam on Oct 25, 2024 with 62 Questions
700-695 Free Exam Study Guide! (Updated 62 Questions)
NEW QUESTION # 30
What is a feature of the Collaboration Flex Plan Value Transfer program?
- A. allows trade-in of IP phones in exchange for a purchase credit on Flex Plan
- B. allows trade-in of eligible perpetual licenses in exchange for a purchase credit on Flex Plan
- C. provides training credits to the partner during trade-in
- D. provides discounting options for Flex Plan during trade-in
Answer: B
Explanation:
The Collaboration Flex Plan Value Transfer program allows customers to trade in eligible perpetual licenses and receive a purchase credit towards the Cisco Collaboration Flex Plan. This feature provides a cost-effective way for customers to transition from a perpetual licensing model to a subscription-based model, enabling them to access the latest Cisco collaboration tools and services. The program is designed to support customers in upgrading their collaboration infrastructure while reducing the financial impact by providing credits for existing investments.
NEW QUESTION # 31
Where are customer numbers provisioned in Control Hub?
- A. User Creation
- B. Organization Creation
- C. Site Creation
- D. Managed Device Configuration
Answer: B
Explanation:
Customer numbers are provisioned in the Organization Creation step within Control Hub. This step is essential for setting up a customer's organization in Cisco's management portal, where all subsequent configurations, including user management, services, and devices, are handled. Properly provisioning customer numbers is crucial for accurately linking accounts and managing services under the correct organizational hierarchy.
NEW QUESTION # 32
What are the levels of Cisco technical support?
- A. basic, support, enhanced, preferred
- B. basic, advanced, enhanced, premium
- C. basic, support, enhanced, premium
- D. basic, solution, enhanced, premium
Answer: B
Explanation:
Cisco offers multiple levels of technical support to cater to different customer needs. The levels of support include:
Basic: Provides essential support, including access to online resources and tools.
Advanced: Adds more in-depth support with additional resources.
Enhanced: Offers a higher level of support with faster response times and more extensive problem resolution.
Premium: Provides the most comprehensive support, including direct access to Cisco experts, proactive monitoring, and advanced troubleshooting.
These support levels are designed to meet the varying requirements of customers, from those needing minimal assistance to those requiring full-scale, hands-on support.
NEW QUESTION # 33
What is built on the Webex Teams developer portal?
- A. Java and Python programs
- B. Pages and Snapins
- C. Adapters and AppTies
- D. Integrations and Bots
Answer: D
Explanation:
The Webex Teams developer portal is primarily designed to enable developers to create Integrations and Bots. Integrations allow developers to connect Webex Teams with other applications, enabling data sharing and workflow automation across platforms. Bots are automated programs that can interact with users within Webex Teams, providing functionality such as notifications, reminders, and automated responses to user inputs. These tools allow developers to enhance the functionality of Webex Teams and create more efficient workflows for users.
NEW QUESTION # 34
Which Flex subscription is based on the number of named users regardless of usage?
- A. Any Flex subscription
- B. AU subscription
- C. NU subscription
- D. EA subscription
Answer: C
Explanation:
The NU (Named User) subscription in Cisco's Flex Plan is based on the number of named users regardless of their usage. In this model, each user is given a license to use the Webex services, and the cost is fixed per user, making it ideal for organizations that have predictable usage patterns. This allows organizations to provide access to all users under a simple, per-user licensing model without considering actual service usage.
Cisco Reference
Details on the NU subscription model can be found in Cisco's Flex Plan documentation, which outlines how the named user licensing works and its benefits for predictable costs and user management.
NEW QUESTION # 35
What is the minimum commitment for an Active User Meeting subscription?
- A. 50 users or 25% of the company's knowledge workers, whichever is greater
- B. 40 users or 15% of the company's knowledge workers, whichever is greater
- C. 40 users or 25% of the company's knowledge workers, whichever is greater
- D. 50 users or 15% of the company's knowledge workers, whichever is greater
Answer: C
Explanation:
The minimum commitment for an Active User Meeting subscription is 40 users or 25% of the company's knowledge workers, whichever is greater. This subscription model allows organizations to pay based on the number of active users, making it cost-effective for companies with varying usage patterns.
Cisco Reference
The subscription terms and minimum requirements for Active User Meeting plans are outlined in Cisco's Flex Plan documentation.
NEW QUESTION # 36
What is included in the Webex Try and Buy Program?
- A. unlimited Webex licenses
- B. one year of Webex conferencing
- C. one year of Webex Teams
- D. Webex conferencing, Webex Teams and Devices
Answer: D
Explanation:
The Webex Try and Buy Program includes access to Webex conferencing, Webex Teams, and Devices. This program allows potential customers to try the full range of Webex services and devices to experience the features and benefits before committing to a purchase.
Cisco Reference
For more information, refer to Cisco's official documentation about the Try and Buy Program, which outlines what services and devices are included.
NEW QUESTION # 37
How long can a Team Space persist?
- A. until closed by the administrator
- B. one year
- C. 60 days
- D. 190 days
Answer: A
Explanation:
A Team Space in Webex persists until it is closed by the administrator. Webex Teams allows for continuous and indefinite storage of team spaces and their associated content, such as messages, files, and whiteboards, for as long as needed. The retention policy can be customized by each customer, but in general, a Team Space will remain active and available until an administrator decides to delete or close it.
NEW QUESTION # 38
Where should an administrator set up Auto Attendant for Webex Calling in Control Hub?
- A. from the customer view in https://controlhub.calling.com, navigate to Services > Meetings > Calling
- B. from the customer view in https://admin.webex.com, navigate to Services > Calling > Features
- C. from the customer view in https://admin.webex.com, navigate to Services > Meetings > Features
- D. from the customer view in https://features.webex.com, navigate to Auto Attendant
Answer: B
Explanation:
To set up Auto Attendant for Webex Calling in Control Hub, the administrator should:
Go to the customer view at https://admin.webex.com.
Navigate to Services > Calling > Features.
From there, you can configure Auto Attendant settings, such as call routing, menu options, greetings, and other automated call-handling features.
Cisco Reference
The Control Hub administrator guide provides step-by-step instructions for setting up and managing the Auto Attendant feature in Webex Calling.
NEW QUESTION # 39
What are Webex Calling lab environments?
- A. instructor-led courses to provide step-by-step guides for partners to configure their own lab environments
- B. eLearning courses to provide step-by-step guides for partners to configure their own lab environments
- C. instructor-led courses to provide hands-on experiences on the local gateways and devices
- D. eLearning courses to provide every student with a virtual lab environment
Answer: D
Explanation:
Webex Calling lab environments refer to eLearning courses that offer every student access to a virtual lab environment. These environments are designed to give users hands-on experience with Webex Calling features, allowing them to practice and learn in a simulated setting. The virtual labs are an essential part of the training process, enabling learners to configure and manage Webex Calling services, such as local gateways, devices, and other related features, without needing access to physical hardware.
This approach is similar to how virtual labs and sandboxes are used in platforms like Splunk Cloud, where users can interact with data inputs, configure forwarders, and simulate troubleshooting scenarios. These virtual labs provide a safe and controlled environment for users to gain practical experience and develop their skills in real-world situations without the risk of affecting live systems.
In the context of Webex Calling, these eLearning labs ensure that every participant has equal access to the tools and resources needed to fully understand and implement the service, which is crucial for effective learning and application of the knowledge gained during the courses.
NEW QUESTION # 40
What is required to provision a customer in Control Hub initially?
- A. Location, Contacts, Phone Numbers, License Counts
- B. Site, Contacts, Phone Numbers, License Counts
- C. Site Name, Site Address, Contact, Phone Numbers, License Counts
- D. Contacts, Phone Numbers, License Counts
Answer: C
Explanation:
To provision a customer initially in Control Hub, the following information is required:
Site Name: The name of the customer site.
Site Address: The physical address of the customer site.
Contact Information: The contact details for the primary administrator or point of contact.
Phone Numbers: The phone numbers that will be associated with the customer's Webex Calling service.
License Counts: The number of licenses required for the customer based on their expected usage.
These details are necessary to create a customer profile and allocate the appropriate resources and licenses for Webex Calling services.
NEW QUESTION # 41
What are two features of the Webex Calling Voice Portal? (Choose two.)
- A. voicemail access
- B. local gateway access
- C. end user Control Hub password modification
- D. auto attendant greeting recording
- E. time schedule setup
Answer: A,D
NEW QUESTION # 42
What are the primary types of Smart Accounts?
- A. Try and Buy, Licenses
- B. Holding. Try and Buy
- C. Licenses, Resale
- D. Holding. Customer
Answer: D
Explanation:
The primary types of Smart Accounts in Cisco are Holding and Customer.
Holding Accounts are typically used by partners or distributors to manage and allocate licenses or entitlements to their customers.
Customer Accounts are directly associated with end-user organizations that use Cisco products and services, enabling them to manage their licenses and entitlements effectively.
Smart Accounts streamline the management and deployment of Cisco licenses, providing a central repository to handle all license-related activities across different customer environments.
NEW QUESTION # 43
To whom is the Control Hub available?
- A. any paid subscription
- B. exclusively to internal Cisco employees
- C. exclusively to partners
- D. to customers with 100 paid subscriptions
Answer: A
Explanation:
The Control Hub is available to any paid subscription of Cisco Webex services. Control Hub is a centralized management interface where administrators can manage users, devices, and services, as well as monitor usage and analytics for all Webex services.
Cisco Reference
The Cisco Webex Control Hub guide details its availability for all paid subscriptions, providing access to management and configuration tools.
NEW QUESTION # 44
How should an S1 TAC case be opened?
- A. call Cisco TAC
- B. open an online case and assign an SI severity
- C. open an online case within the S1 portal
- D. call Webex TAC
Answer: A
Explanation:
To open an S1 TAC (Technical Assistance Center) case, the recommended method is to call Cisco TAC directly. An S1 case is a Severity 1 issue that typically represents a critical problem impacting business operations, requiring immediate attention. By calling Cisco TAC, customers can ensure prompt handling and direct engagement with a support engineer to resolve the issue as quickly as possible.
NEW QUESTION # 45
Which email address should a partner provide in the CCW order to configure a customer?
- A. Enterprise Contact
- B. End-User Contact
- C. Customer Contact
- D. Provisioning Contact
Answer: D
Explanation:
When configuring a customer through a CCW (Cisco Commerce Workspace) order, the partner should provide the Provisioning Contact email address. This email address is used for setting up and provisioning services for the customer, ensuring that all required information and communication is directed to the appropriate person responsible for managing the deployment.
Cisco Reference
Cisco's CCW guidelines detail the importance of providing accurate contact information, including the provisioning contact, for customer configuration.
NEW QUESTION # 46
What are two features of Webex Edge? (Choose two.)
- A. Management
- B. Audio
- C. Connect
- D. Touch Ten
- E. Analytics
Answer: A,E
Explanation:
Webex Edge is a set of services that enables integration between Cisco Webex cloud services and on-premises collaboration infrastructure. The two features relevant to this question are:
Analytics (Option B):
Webex Edge for Devices provides detailed analytics that help organizations monitor and manage their collaboration infrastructure effectively. These analytics include data about usage, performance, and device health, which can be crucial for optimizing the collaboration experience and troubleshooting any issues that may arise.
Management (Option D):
Webex Edge provides comprehensive management capabilities, allowing organizations to control and configure their devices and services. This feature enables centralized management, firmware updates, and troubleshooting through the Cisco Control Hub, which is the central management portal for Cisco Webex services.
Cisco Reference
Information about these features can be found in the Cisco Webex Edge documentation and the "WebEx-Overview.pdf" which explains the integration capabilities with Webex Edge for both Analytics and Management.
NEW QUESTION # 47
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