BCS TM12 exam dumps : ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

  • Exam Code: TM12
  • Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)
  • Updated: Jul 20, 2026     Q & A: 65 Questions and Answers

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About BCS TM12 Exam

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Understanding functional and technical aspects of Test Management

The following will be discussed in BCS-TM12 exam dumps:

A Test Manager is not only communicating with people external to the department but an important part of a Test Manager's job is to communicate effectively within then testing group to pass on news, instructions, changes in priorities and other standard information that is imparted in the normal process of testing. A Test Manager may also communicate to specific individuals both up (upward communication) and down (downward communication) the management chain in the organization.

  • Understand the factors required for successful use of distributed, outsourced, and insourced test team staffing strategies
  • Explain the different ways that risk-based testing responds to risks
  • Analyze, identify, and assess product quality risks, summarizing the risks and their assessed level of risk based on key project stakeholder perspectives
  • Describe how identified product quality risks can be mitigated and managed, appropriate to their assessed level of risk, throughout the lifecycle and the test process
  • Explain, giving examples, different techniques for product risk analysis
  • Explain ways to manage the test management issues associated with experiencebased testing and non-functional testing
  • Understand how software development lifecycle activities and work products affect testing, and how testing affects software development lifecycle activities and work products
  • Analyze the stakeholders, circumstances, and needs of a software project or program, including the software development lifecycle model, and identify the optimal test activities
  • Give examples for each of the four categories determining the cost of quality
  • Understand and give examples of factors which may influence test estimates
  • Define documentation norms and templates for test work products that will fit organization, lifecycle
  • Analyze given samples of test policies and test strategies, and create master test plans, level test plans, and other test work products that are complete and consistent with these documents
  • Analyze and report test results in terms of the residual risk, defect status, test execution status, test coverage status, and confidence to provide insight and recommendations that enable project stakeholders to make release decisions
  • Describe, giving examples, how test strategies affect test activities
  • Give examples of different options for test selection, test prioritization and effort allocation
  • Estimate the value of testing based on cost of quality, along with other quantitative and qualitative considerations, and communicate the estimated value to testing stakeholders
  • For a given project, create an estimate for all test process activities, using all applicable estimation techniques
  • For a given project, analyze project risks and select appropriate risk management options (i.e., mitigation, contingency, transference, and/or acceptance)

Reference: http://certifications.bcs.org/category/18219

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The price of the BCS-TM12 exam is $300 USD.

Understanding functional and technical aspects of Review

Test Managers may be responsible for their overall success, particularly with respect to testware products. In the wider context of software projects, however, this responsibility should be a matter of organizational policy. Given the possible widespread application of formal reviews across many disciplines, both before and within software projects, the responsible party may be a Test Manager, or a Quality Assurance Manager, or a trained Review Coordinator.

The following will be discussed in BCS-TM12 exam dumps:

  • System/software complexity
  • Level of testing
  • Test management tool being utilized
  • Explain, using examples, the characteristics of a formal review
  • Analyze a project to select the appropriate review type and to define a plan for conducting reviews, in order to ensure proper execution, follow up, and accountability
  • Managing Reviews
  • The relationship between the test basis, what is to be tested and how it is to be tested
  • Level at which test design and other test work products are to be specified and documented
  • Define process and product metrics to be used in reviews
  • Availability of other project stakeholders for consultation
  • Level of detail and quality of the test basis
  • Metrics for Reviews
  • Software development lifecycle in use
  • Skills and knowledge of the test analysts
  • Understand the factors, skills, and time required for participation in reviews
  • Managing Formal Reviews
  • Project and product risk
  • The level of maturity of the test process and the organization itself (note that higher maturity may require a greater level of detail, or allow a lesser level of detail)
  • Understand the key characteristics of management reviews and audits
  • Certified Tester
  • Management Reviews and Audits

Who should take the BCS-TM12 exam

This certification is aimed at anyone interested in the topic of software testing, who has already been working in the sector for a few years and wants to develop their skills further.

It is particularly suitable for:

  • Test analysts, test developers, test managers
  • Software testers
  • Project managers
  • Software developers

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BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test Management30%- Test Organization and Team Management
  • 1. Communication and stakeholder management
  • 2. Competency development
  • 3. Test team structure and roles
- Test Monitoring and Control
  • 1. Test metrics and reporting
  • 2. Configuration management
  • 3. Progress tracking and corrective actions
- Test Planning and Estimation
  • 1. Resource and schedule planning
  • 2. Work breakdown structure
  • 3. Estimation techniques: expert judgment, metrics-based
- Risk-based Testing
  • 1. Risk identification and analysis
  • 2. Risk-based prioritization
  • 3. Risk mitigation and contingency
Topic 2: Standards and Legal Issues6%- Legal and Ethical Aspects
  • 1. Contract and liability
  • 2. Confidentiality and privacy
  • 3. Intellectual property
- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
Topic 3: Testing Process12%- Test Process Fundamentals
  • 1. Test process alignment with lifecycle models
  • 2. Test policy and strategy
  • 3. Test process tailoring
- Test Execution and Evaluation
  • 1. Test closure activities
  • 2. Test execution management
  • 3. Exit criteria evaluation
- Test Planning, Monitoring and Control
  • 1. Test progress monitoring and control
  • 2. Test planning principles
  • 3. Test estimation approaches
- Test Analysis, Design and Implementation
  • 1. Test basis analysis
  • 2. Test condition and case design
  • 3. Test environment and data preparation
Topic 4: Test Tools and Automation6%- Tool Selection and Implementation
  • 1. Deployment strategy and ROI
  • 2. Risk of introducing tools
  • 3. Tool classification and evaluation
- Test Automation Management
  • 1. Maintainability and sustainability
  • 2. Automation scope and objectives
Topic 5: People Skills and Team Composition12%- Skills and Competencies
  • 1. Motivation and leadership
  • 2. Technical and soft skills
- Communication and Negotiation
  • 1. Stakeholder communication
  • 2. Influencing and persuasion
  • 3. Conflict resolution
Topic 6: Reviews6%- Review Types and Processes
  • 1. Informal and formal reviews
  • 2. Review planning and follow-up
  • 3. Inspection and walkthrough
- Review Management
  • 1. Defect detection effectiveness
  • 2. Roles and responsibilities
  • 3. Metrics for reviews
Topic 7: Improving the Testing Process12%- Implementing Improvements
  • 1. Assessment and gap analysis
  • 2. Sustaining improvements
  • 3. Action planning and measurement
- Process Improvement Models
  • 1. CMMI and ISO standards
  • 2. TMMi, TPI-Next, CTP, STEP
Topic 8: Defect Management6%- Defect Reporting and Analysis
  • 1. Defect metrics and trends
  • 2. Impact on quality and process
- Defect Lifecycle
  • 1. Root cause analysis
  • 2. Defect classification and attributes
  • 3. Defect workflow and states

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