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IBM M2090-740 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM ECM Market and Customer Challenges | 20% | - Market position and trends - Unstructured information challenges - Regulatory and compliance drivers |
| Topic 2: Competitive Positioning and Benefits | 15% | - Differentiators vs competitors - ROI and business value propositions |
| Topic 3: Solution Selling and Use Cases | 30% | - Industry-specific applications - Case management and customer service - Value-based archiving and legacy data cleanup |
| Topic 4: IBM ECM Product Portfolio | 35% | - Content Manager OnDemand - Datacap capture solutions - IBM Content Manager / ICM - Enterprise Records and Retention Management - eDiscovery and information governance |
IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:
1. What percentage of CIOs is making plans to focus on mobility?
A) 5%
B) 27%
C) 50%
D) 84%
2. What is IBM's market position in ECM?
A) Number 2 with 5% market share
B) Number 4 with 2% market share
C) Number 1 with 13% market share
D) Number 3 with 3% market share
3. Which common retention schedule gaps are resolved by the IBM Records and Retention Management solution?
A) All of the above
B) Enforce certified records management practices on electronically stored information
C) Efficient management and application of their retention schedules across multiple jurisdictions
D) Linkage of relevant legal citations to each of the record classes
4. Which is not a "Top of Mind" need for case interested executives?
A) Providing comprehensive visibility into process metrics, spend and customer satisfaction
B) Effectiveness of core LOB applications
C) Increasing IT spending
D) Adhering to regulatory compliance and maintaining proper controls and records
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B |

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