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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

According to HP, what is involved in cross-selling?

A. selling the client accessories that go with their device to make them more functional
B. selling the client a device that has more features to drive cost savings
C. selling the client a balanced mix of HP MFPs and single function printers
D. selling HP printers that can print from both a Macintosh and a PC

Question 2

What is the goal when optimizing an imaging and printing fleet?

A. replacement of all ink devices with laser devices
B. a balance between cost and productivity
C. replacement of single-function printers with multifunction devices
D. centralization of printing on a few devices

Question 3

What is the best reason for using color in the marketplace?

A. to establish brand recognition and an identity in the marketplace
B. to better distribute toner usage
C. to make it possible to print from the same printer that is used for black and white, thus reducing production costs
D. to demonstrate to clients that your business is prosperous

Question 4

Why is securing an imaging and printing device important to a business?

A. An unsecured imaging and printing device is vulnerable to physical damage
B. An unsecured imaging and printing device allows users to modify their privileges in Active Directory.
C. An unsecured imaging and printing device is an open port to the businesses network for internal and external hackers.
D. Securing the imaging and printing device simplifies the process of outsourcing printing.

Question 5

What is an advantage of a multifunction printer?

A. It can print faster than a single function printer can.
B. It takes up less floor space than individual devices for faxing, scanning, printing, and copying.
C. Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
D. It uses fewer supplies than a single function printer does.

Solutions: