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EMC E20-918 Exam Syllabus Topics:

EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. The IT department and lines of business at a pharmaceutical company are determining what the best resource allocation and chargeback models would be to fund their development efforts.
The primary drivers are:
-Guaranteed resources are always available -Applications should be able to burst quickly on-demand -SLAs are negotiable
Which best meets the requirements?

A) A variable resource allocation model. Each LOB is billed one rate for the resources used within the guaranteed pool and a different rate for the resources used within the shared pool.
B) A guaranteed allocation model. Each LOB is billed one rate for both the resources used within the guaranteed pool and the shared pool.
C) A guaranteed allocation model. Each LOB is billed one rate for the resources used within the guaranteed pool and a different rate for the resources used within the shared pool.
D) A variable resource allocation model. Each LOB is billed one rate for both the resources used within the guaranteed pool and shared pool.

2. A public cloud service provider has stated they intend to improve their IT capabilities in the following areas:
1 - Monitor storage usage patterns and identify bottlenecks
2 - More comprehensive element management
3 - Holistic visibility across their storage services
4 - VMware provisioning
5 - Identifying opportunities to move data to more cost effective storage
Which three areas is ProSphere best suited to address?

A) 1, 3, and 5
B) 2, 3, and 4
C) 1, 2, and 3
D) 3, 4, and 5

3. You are a Cloud Architect working with a large financial services company. They currently have a large, hybrid cloud that includes multiple CSPs. The company recently suffered a breach on some of their web servers hosted at one of the CSPs and were not alerted to it.
Which product would you recommend to help the company improve their response to threats such as this, and why?

A) VMware vCenter Operations, for its real-time monitoring of log and event data
B) VMware vCenter Operations, for its performance monitoring of web servers
C) RSA NetWitness Panorama, for its performance monitoring of web servers
D) RSA NetWitness Panorama, for its real-time monitoring of log and event data

4. A cloud service provider has just delivered a presentation to your organization. During the ROI section of the presentation the vendor described how their predefined service catalog would dramatically reduce service commissioning timing and guarantee a consistent user experience. However, the presenter did not attach a direct financial value to the service catalog.
You are helping to create an initial justification report for the organization. How could you categorize the non-financial benefits of the service catalog?

A) Time-to-deliver
B) Time-to-value
C) Time-to-deploy
D) Time-to-live

5. An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS. The organization has already experienced significant savings due to virtualization. Senior executives are concerned that ITaaS requires additional software licenses and additional headcount, both at significant cost.
How can the CIO convince senior management of the savings potential with ITaaS?

A) Propose that the CMDB and orchestration tool will decrease the cost of service management
B) Show how the service catalog and orchestration tools can be viewed in the context of "cost to serve" to provide immediate business value
C) Explain that the service catalog can be a mechanism for controlling cost by influencing LOB/consumer behavior through showback/chargeback
D) Explain to senior management that there will not be any additional skill sets required for the ITaaS initiative

Solutions: