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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Topic 2: Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
| Topic 3: Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Topic 4: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Topic 5: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 6: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Topic 7: Quotations and Order Management | - Order management basics - Sales quote processing |
| Topic 8: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Which of the following Sales area dependent elements can you maintain in the product master?
There are 2 correct answers to this question.
Response:
- A. Division
- B. Customer Part Number
- C. Maximum Order Quantity
- D. Unit Of Measure
Which of the following are features of custom report creation in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
- A. Custom report creation is supported with a guided procedure.
- B. Direct assignment of a report to a business user is supported.
- C. Custom calculated key figures are allowed.
- D. Variable selection is possible.
- E. Custom reports can be created by all users.
Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
- A. Create a sales target plan with unique key combination of sales unit and horizon.
- B. Maintain multiple active versions of the sales target plan at the same time.
- C. Maintain multiple curruncies in the sales target plan.
- D. Select the planning dimensions and master data.
For which of the following business requirements would you use the personalization feature?
There are 2 correct answers to this question.
Response:
- A. A service manager wants to arrange his ticket queue with assigned to as the first column.
- B. An administrator wants to change a standard field label to a new value.
- C. A sales manager wants different screen layouts assigned to two different business roles.
- D. A sales representative wants to modify the screen layout.
For which of the following systems does SAP Sales Cloud provide standard integration content for registered products?
Please choose the correct answer.
Response:
- A. SAP CRM
- B. SAP Marketing
- C. SAP Commerce
- D. SAP ERP
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