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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Protection Technologies | - Data protection solutions - Backup and recovery concepts |
| Topic 2: Performance Optimization | - Performance analysis tools - Tuning storage performance |
| Topic 3: Troubleshooting and Problem Resolution | - Diagnosing and resolving storage issues - Use of diagnostic utilities |
| Topic 4: Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
| Topic 5: Installation and Configuration | - Enterprise storage systems setup - Network connectivity and SAN configuration |
IBM Enterprise Storage Technical Support Sample Questions:
Which product enables a single point-of-control for multiple storage resources to help support improved business application availability and greater resource utilization?
- A. XIV Gen3
- B. DS8870
- C. Storwize V3700
- D. IBM SAN Volume Controller built with IBM Spectrum Virtualize software
How is RTO defined?
- A. The amount of data loss that's deemed acceptable, defined by application, in the event of a disaster-failover scenario.
- B. The time it takes to restore the backup tapes at a remote site.
- C. The amount of times it takes, from initial disaster declaration, to having critical business processes available to users.
- D. The time it takes to complete the nighty backup process.
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A customer's data center was constructed 15 years ago. Since then its growth has
exceeded expectations and necessitated the deployment of a large number of servers, storage subsystems, and switches. The energy company is currently providing the maximum amount of electricity to the data center.
What should the IBM Technical Specialist do to enable the customer's continued ability to expand its computer and storage growth?
- A. Determine how energy allocated to IT resources is used to produce business results.
- B. Replace the existing equipment with Energy Star compliant equipment to reduce energy requirements.
- C. Help to relocate the existing equipment to a larger data center with increased capacity from the electric company.
- D. Perform a consolidation study in order to reduce the energy used by the equipment in the data center.
Which feature in a DS8870 allows a customer to provide access to production data in its training environment without impacting the integrity of the production data?
- A. Real-time Compression
- B. IBM FlashCopy
- C. IBM Easy Tier
- D. Thin provisioning
A customer is considering the Cisco MDS 9148 and the IBM SAN48B-5 SAN switches.
What are two key advantages for the IBM SAN48B-5 switch? (Choose two.)
- A. Pay as you grow from 16 to 48 ports
- B. 1U of rack space
- C. 16Gbps port support
- D. 1Gbps port support
- E. 10Gbps port support
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