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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application & Solution Design | 21% | - Design storage solutions for enterprise applications - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV |
| Topic 2: Gather Customer Requirements | 24% | - Identify workload characteristics and performance demands - Assess customer business and technical needs - Determine capacity, availability, and data protection requirements |
| Topic 3: IBM Smarter Storage & Advanced Concepts | 7% | - Data protection, replication, and disaster recovery - Software-defined storage and hybrid cloud readiness - Flash technology and all-flash storage |
| Topic 4: Systems Management & Software | 15% | - Data reduction, deduplication, compression, and tiering - Virtualization and cloud integration capabilities - Understand IBM storage management tools |
| Topic 5: Value Proposition & Competitive Positioning | 33% | - Communicate TCO, ROI, and business benefits - Position IBM storage solutions against competitors - Highlight unique IBM differentiators and advantages |
IBM Enterprise Storage Sales V4 Sample Questions:
1. In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A) XIV Snapshot for VAAI integration
B) Tivoli Storage FlashCopy Manager for backups and restores
C) DS8870 Global Mirror for incremental point in time copies
D) IBM Spectrum Control for Oracle Integration Feature
2. A customer has discovered that EMC storage management tools are not adequate to manage both EMC and IBM gear.
Which IBM hardware product enables IBM Spectrum Control to manage both a customer's EMC VMAX and IBM storage?
A) IBM Spectrum Virtualize
B) XIV
C) DS8870
D) Storwize V3700
3. How is the IBM FlashSystem more efficient than competitor products?
A) Deduplication
B) Millisecond response time
C) Use of SSDs
D) Lower latency
4. A customer wants to implement a software defined storage solution but has existing leases in competitive storage.
Which advantage does IBM Spectrum Control have to help the customer move forward with implementation?
A) Virtualization
B) Compression
C) Encryption
D) Replication
5. What is an advantage of IBM XIV compared to EMC VMAX?
A) Fully automated software tiering
B) Software priced by capacity
C) Ease of management
D) Professional migration services
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |

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