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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. A new promotion named "Summer Sales" within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.
Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?

A) Create a new segment within CDP.
B) "Add Segments" within the "Promotion Segments" section of the "Summer Sales" Promotion
C) Create a custom report using "Salesforce reports".
D) Add the Segmented "Loyalty program members" to a new "Campaigns".

2. A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?

A) Custom coded solution
B) Salesforce Reports and Dashboards
C) Salesforce Customer Data Platform
D) Salesforce Marketing Cloud

3. Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

A) Loyalty member profile
B) Loyalty member enrollment
C) Resetting tier points
D) Loyalty membership merge

4. Northern trail Outfitters (NTO) wants to offer 10% discount on top of the annual summer sale for its Loyalty program customers.
Which two steps must a Consultant take in Loyalty Management to set up this promotion?

A) Create within the Loyalty Experiences tab a new promotion for the Summer Sales campaign where the Loyalty Promotion Type is Standard and the Fulfillment Action is Issue Voucher.
B) Create within the Loyalty Experience tab a new voucher tab a new voucher definition where the Type Is Discount Percentage and the Expiration Type is fixed Date.
C) Create within the Loyalty Experiences tab a new Benefit Type for the Summer sale campaign where the Benefit Type Name is standard and the Category type is Issue Voucher.
D) Create within the Loyalty Experiences tab a new voucher definition for the summer sales campaign where the Type is Product or Service and the expiration Type is fixed Date.

5. When implementing Analytics for Loyalty, what are the three steps to turn on analytics and dashboards?

A) Assign Analytics for Loyalty User Permissions.
B) Create standard Salesforce reports and dashboard
C) Schedule dataflow for the analytics
D) Create an App using existing templates
E) Install CRM Analytics package

Solutions: