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IBM A2010-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Create and Justify Solution Design Recommendations | 24% | - Design high-level architecture - Define scalability and performance considerations - Recommend product licensing and deployment models |
| Support and Troubleshooting Fundamentals | 16% | - Outline maintenance and upgrade procedures - Identify common issues and resolution paths - Understand logging and monitoring tools |
| Plan Implementation and Integration | 18% | - Identify integration points with existing systems - Address security and access control requirements - Outline installation and configuration steps |
| Understand Customer Requirements and Business Context | 20% | - Map requirements to solution capabilities - Identify stakeholders and use cases - Gather business and technical requirements |
| Define Key IT Service and Asset Management Products | 22% | - Identify IBM Tivoli Service Delivery portfolio components - Understand ITIL alignment with IBM solutions - Describe integration capabilities between Tivoli products |
IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
Question 1
A customer is planning to implement an asset management process including license management. As a part of the solution, discovery of installed software is planned for the server environment, including but not limited to IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?
A. IBM Tivoli Endpoint Manager for Software Use Analysis
B. IBM Tivoli Asset Discovery for Distributed
C. IBM Tivoli Application Dependency Discovery Manager
D. IBM License Metric Tool
Question 2
A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?
A. The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
B. The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.
C. The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.
D. The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
Question 3
Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?
A. To ensure that services are designed to meet business needs
B. To identify units of organizations responsible for specific outcomes
C. To define activities, roles, responsibilities, functions, and metrics
D. To create value for stakeholders
Question 4
An enterprise has two different departments, one that manages IT assets and one that manages facilities assets. Each department has shared the same general ledger accounts and cost centers, but work with different data sets and processes. What would be the recommended setup in IBM SmartCloud Control Desk?
A. Create only one organization and one site for both departments
B. Create an organization for each department
C. Create an instance of IBM SmartCloud Control Desk for each department
D. Create one organization and different sites for the departments
Question 5
What is the main purpose of the IBM Tivoli Integration Composer product?
A. Monitoring as needed for selected asset inventory and system management tools
B. Quick identification of distributed hardware and software inventory
C. Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
D. Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: D |

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