Apple 9L0-415 exam dumps : OS X Support Essentials 10.9

  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Jul 27, 2026     Q & A: 218 Questions and Answers

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Apple 9L0-415 Exam Syllabus Topics:

SectionObjectives
Topic 1: Applications and Processes- Process monitoring and activity management
- Application installation, management, and troubleshooting
Topic 2: System Troubleshooting and Maintenance- System diagnostics and repair tools
- Performance optimization and maintenance tasks
Topic 3: Installation and Configuration- System preferences and basic configuration
- Initial system setup and installation process
Topic 4: User Accounts and File Systems- User account management and permissions
- File system structure and storage management
Topic 5: Peripherals and Printing- Printer setup and configuration
- Peripheral device management
Topic 6: Network Configuration- Network troubleshooting and diagnostics
- Network setup and connectivity

Apple OS X Support Essentials 10.9 Sample Questions:

1. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
B) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
C) Choose Show View Options from the View menu, and select the option "Show all filename extensions."
D) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.


2. How do ACLs differ from standard UNIX file systempermissions?

A) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
B) Standard UNIX file system permissions allow only for permissions to be set for one owner, one group, and all others. ACLs, on the other hand, allow for an essentially unlimited list of permissions entries.
C) An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.
D) You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.


3. A Safe Boot performs the following permanent actions:attempting to repair the system volume structure, deleting system KEXT caches, and deleting font caches.

A) What does the master password do?
B) Where are the keychain files stored?
C) How can you acquire the OS X Mavericks installer?
D) Which changes are made when OS X Safe Boots?


4. Which application is used to examine open applications on OS X?

A) The master password is used to reset local account passwords.
B) The Activity Monitor application is used to monitor open processes and applications.
C) AppleTalk works only with OS X v10.5 or earlier.
D) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.


5. Disks are the actual storage hardware; partitions are logical divisions of a disk used to define the storage space; and volumes, contained inside partitions, are used to define how the individualfiles and folders are saved to the storage.

A) How does IPv4 addressing differ from IPv6 addressing?
B) How are items inside the Finder's Network folder populated?
C) How are disks, partitions, and volumes different from one another?
D) Where are application preferences stored?


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: C

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