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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. A value chain analysis places focus on which two main areas? (Choose two.)

A) Support processes
B) Impact of newest technology features
C) Financial liabilities
D) Primary activities
E) Ecosystem competitors

2. Which statement is true?

A) In order to include expense savings in a business case, you should create a model to calculate the high to low range of savings
B) Non-financial benefits should be identified by the customer's finance representative
C) Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses
D) Customer satisfaction improvement represents a financial benefit

3. How can business capability increments lend structure to work packages and reduce risk?

A) By providing clarity on several aspects of activities required as part of the implementation
B) By generally describing stretch goals for individuals
C) By communicating how IT features enable process improvement
D) By decomposing activities into a consistent number of tasks, with the smallest scope

4. The business value approach helps you to do what?

A) Use various techniques to add value through the discovery process
B) Increase revenue and profit, by bundling services instead of using customer staff for implementation work
C) Ensure that requirements gathering takes the smallest possible resource and time
D) Bring sales opportunities earlier into the customer business roadmap, to avoid risks from possible budget cuts

5. Which is the Cisco recommended technique for verifying the 'as-is' state of the business?

A) Using "The five whys" questioning approach
B) Discussing the Business Model Canvas
C) Modeling high volume parts of the customer's business process
D) Presenting the root cause analysis of a customer problem

Solutions: