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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. An existing IP Office customer currently has an IP500 with l4 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP office. They have purchased a 24/30 enamel ISDN line from their provider to upgrade the trunk capacity of the system.
What must be added to the IP Office to make this work?

A) PRI-UNI Expansion Card
B) ATM 16 Expansion Module
C) PRI24/PR130 or PR1-U Expansion Card
D) VCM32

2. When testing an implementation, users are attempting to dial out of the system and they receive the message "Incompatible" on the display of their telephones, and the call fails.
What is the cause of the problem?

A) The Short Codes are programmed incorrectly.
B) The lines on the system are out of service.
C) User rights are not defined.
D) The users have not been assigned a direct dial out code.

3. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?

A) Database Action
B) Miscellaneous Action
C) Configuration Action
D) Condition Action

4. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) Debug Manager on DTE port
B) System Monitor with default filters
C) SSA Snapshot
D) System Monitor with ISDN L3 filter options enabled

5. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading? (Choose four.)

A) if all licenses will need to be renewed
B) if telephones and system features have changed between loads
C) if telephones need to be upgraded thereby increasing downtime
D) if hardware is compatible with the new version of IP Office
E) if older IP Office applications are to be supported

Solutions: