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IBM 000-N13 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Monitoring and Troubleshooting | - Error handling and log analysis - System monitoring and performance tuning |
| Topic 2: IBM Intelligent Operations Center Architecture | - Core components and system architecture - Deployment models and infrastructure requirements |
| Topic 3: Data Integration and Event Management | - Event processing and correlation - Data sources and ingestion mechanisms |
| Topic 4: Dashboards and Visualization | - Dashboard creation and customization - Visualization of operational data |
| Topic 5: Administration and Security | - Security configuration and access control - User management and roles |
| Topic 6: Installation and Configuration | - Installation planning and prerequisites - Configuration of IOC environment |
IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:
Question 1
A "node" in a Standard Operating Procedure is:
A. added at specific business process junctures to denote the entry of a record into the business process
B. an associated processing point for a particular action in a workflow
C. a point in the workflow process to handle an external connection
D. the start or stop location at the ends of a workflow series
Question 2
Adding a report to theIntelligent Operations Center portal can be done by putting the report URL into an iFrame portlet. Where should you obtain that report URL?
A. From the IOC Report Services administration page for the report
B. There is no URL for a newly created report, you must copy XML definitions into the portlet
C. From the browser entry field after report testing
D. From a URL registration authority
Question 3
Which of the following statements are TRUE?
A. Policies are not available in the Intelligent Operations Center
B. Policies are written using XML with an editor
C. None of the above
D. Policies are writtenin a scripting language and have access to the event data directly
Question 4
The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?
A. Service Requests and Incidents
B. Work Orders
C. All of the above
D. Assets and People
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: C |
