Salesforce AP-219 exam dumps : Salesforce Order Management Administrator Accredited Professional

  • Exam Code: AP-219
  • Exam Name: Salesforce Order Management Administrator Accredited Professional
  • Updated: Oct 20, 2026     Q & A: 113 Questions and Answers

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About Salesforce AP-219 Exam

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Salesforce AP-219 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Order Management Basics: Foundation of Order Management within Salesforce ecosystem, platform architecture, integration capabilities with third-party systems, and native Salesforce functionality.
Topic 2
  • User Experience and Customization: Customizing Lightning UI for different user roles using declarative tools like Lightning Page Editor and Report Builder.
Topic 3
  • Data Model: Core objects (Order, Order Summary, Fulfillment Orders, Return Orders), B2C Commerce integrations, and tracing data flow including custom attributes.
Topic 4
  • Advanced Topics: Troubleshooting configuration issues, diagnosing system integration problems, and resolving deployment obstacles.
Topic 5
  • Process Automation and Integrations: Configuring end-to-end Order Management processes and external system integrations using declarative tools and clicks-based configuration.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC

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Salesforce Order Management Administrator Accredited Professional Sample Questions:

Question #1

A company's Salesforce orghas high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?

  • A. Use the Create Order Summary action on the Order records actions menu
  • B. The customer servicerepresentative has to wait until the Order Summary is created
  • C. Import the Order from the associated Account page
  • D. Manually create the Order Summary record
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.
What should theadministrator recommend?

  • A. Track the individual kit items using custom attributes
  • B. Pass the data as is. Order Management will handle the kit.
  • C. Add a suffix to the Stock Keeping Unit of the Product which represents Kit status
  • D. Add a custom attribute to the order header only
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

An administrator is attempting to automatically create process exceptions for the Fulfillment Order object. When does the Create Process Exception flow get triggered?

  • A. A Process Exception Event is fired
  • B. On a daily basis using Schedule Jobs in Setup
  • C. A Fulfillment Order or Order Summary object are modified and any modification meets the error criteria
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Which three objects need to be utilized when creating orders using the composite API?

  • A. Account
  • B. Pricebook Entry
  • C. Product
  • D. Order Summary
  • E. Contact
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #5

Which three statements are true about change sets?

  • A. A change request should be created when the admin wants to send customizations from the current org to another org
  • B. Changes can be deployed to any instance of Salesforce as long as the destination has approved it
  • C. Change sets can contain only modifications made through the Setup menu
  • D. Change sets can only be sent between orgs that are affiliatedwith a production org
  • E. Sending a change set between two orgs requires a deployment connection
Reveal Solution  Discussion  0

Correct Answer: C,D,E  🗳️

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